Last updated: March 14, 2024

Thank you for choosing Kumbakonam Murari Sweets! We appreciate your sweet cravings, and here’s our shipping policy to ensure a delightful experience:

Order Processing:

• All orders with sweets are handled promptly.
• Typically, orders are processed within 1-2 business days after receiving them.

Delivery Schedule:

• Orders containing sweets will be delivered every Saturday.
• To maintain the freshness of the sweets, please ensure someone is available to receive the order.

Shipping Methods:

• We rely on reliable shipping partners to ensure the timely and safe delivery of your sweets.
• Upon dispatch, you’ll receive a tracking number. Use this information to track your shipment.

Shipping Rates:

• Shipping rates may vary based on the delivery location and the weight of the order.
• During checkout, you can view the estimated shipping rates.

Shipping Restrictions:

• Currently, we only ship within specified geographic areas or countries.
• Unfortunately, we cannot deliver to P.O. boxes or APO/FPO addresses.

Damaged Shipments:

• In the unlikely event that your order arrives damaged, please contact our customer service team at info@murarisweets.com within 24 hours of receiving the package.
• Provide detailed information and, if possible, photographs of the damaged items and packaging for efficient assistance.

Delivery Timeframes:

• Tamil Nadu: Within 2–3 days.
• Kerala, Karnataka, and Andhra Pradesh: Within 3–4 working days.
• Northern regions: within 5–6 working days.

For any further inquiries, feel free to reach out to us via email at info@murarisweets.com

We’re here to make your sweet experience delightful!